Training & Development

Stephanie Licata
Stephanie has worked extensively in the area of training and development with businesses of all sizes from startups to global corporations in the field of organizational learning and development.  She has worked in a wide variety of industries that include marketing, pharmaceutical consulting, hospitality, gaming, tribal-owned entities, tribal government, retail, education, public relations, healthcare, coaching, non-profits, software development, event management and more.

Are you looking to develop employees, managers or processes to increase productivity and profitability? Stephanie specializes in the following:

Live & Virtual Employee Training & Development

This full service consultative process includes a needs assessment, pre-training survey design and execution, instructional design, training facilitation, materials, evaluation and consulting services to embed content into the organization’s culture. Topics include:

  • Executive Leadership Development
  • Manager & Supervisor Training (including New Manager Programs)
  • Coach Skill Training for Leaders and People Managers
  • Customer Service Training
  • Sales & Relationship Management Training
  • Train-the-Trainer services
  • Team Building
  • Sales Kick Off Meeting Design & Execution
  • Custom topics around your specific needs

Performance Management Process Design & Training

Managing performance an employee development effectively has become the cornerstone of motivating, engaging and retaining top talent. Without a purpose-driven process that supports maximizing employee, team and organizational success, the bottom line is just one of the things that takes a hit. To support and grow a high performance culture, designing custom performance management and career development systems, processes and training is critical to retaining an effective workforce. This service includes:

  • Custom performance management and career development process design
  • Consulting around change management to roll out new processes
  • Training design and facilitation for all people managers
  • Coaching and Feedback for performance training
  • Instructional and Curriculum Design for virtual content in company LMS
  • Learning & Development Audit
How does the process work?

1. We meet or speak for a complimentary consultation to assess your business’ training and development goals and needs

2. A customized proposal and work schedule is created WITH you and FOR you (either short or long term)

3. Services are also available on a project by project basis.

Request a free consultation:

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  • “Stephanie is an incredible consultant who continues to impress our clients time and time again. She is comprehensive and gets to the core of what clients need to do to move the needle and generate measurable results. Her ability to ask questions that uncover deeper needs contributes to the overall success of projects. She is an invaluable member of our team and we couldn’t do our work without her.”

    Alana Kadden Ballon· Principal, Inqune: Sales Tools & Training that Drive Revenue & Fuel GROWTH
  • “I just personally want to say thank you so much Stephanie for coming and sharing her expertise and knowledge with us. She was so awesome and motivating. The way she presented this training was engaging and enthusiastic. I can tell that she has a true passion for her career. Thank you again!”

    Kristine Taxara· Spa Manager, Win-River Resort & Casino
  • “Stephanie Licata offers a friendly reminder as to why training, communication and leadership is a vital necessity to become a successful business.”

    Germaine Yazzi· HR Benefits Coordinator Shoshone Bannock Gaming/Hotel
  • “The training we experienced is a very useful tool for evaluating the needs of leadership and for building professional relationships amongst a team.”

    Navajo Nation Gaming Enterprise· via anonymous survey
  • “This was a great training and It didn’t feel like I couldn’t keep checking on business needs if something came up. This is not only a career/team training its useful in everyday life, its training on how to be a better person overall. Stephanie was so amazing and inspiring, she never let it feel like a training more like a family meeting.”

    Brandy Jones· Group Sales Manager, Win-River Resort & Casino